Human Productivity Center
HPC

What We Can Do For You: Improve Customer Relationships

The Spirit of Service

One-half day. Appropriate for sales associates, supervisors, and managers. A straightforward model for taking care of the most important people in any business - your customers (both internal and external).

Synergistic Selling

A win/win approach to creating and sustaining long-term relationships with customers.

  • Help participants understand the Selling and Buying Zones and how to get there.
  • Help participants learn the tools of effective communication.
  • Help participants improve their listening and confronting skills.
  • Help participants learn how to resolve conflicts.